August 2023 EQRS News

PY 2024 ESRD QIP Preview Period

The Payment Year (PY) 2024 End Stage Renal Disease Quality Incentive Program (ESRD QIP) Preview Period opened on July 17, 2023, and will remain open for approximately 30 days, closing on August 17, 2023. During the PY 2024 ESRD QIP Preview Period, the Centers for Medicare & Medicaid Services (CMS) recommends the following activities:

  • Facility Viewers and Facility and Corporate Points of Contact (POCs) should review scores and reports via the ESRD QIP user interface (UI) in the ESRD Quality Reporting System (EQRS)
  • Facility and Corporate POCs should use the ESRD QIP UI in EQRS to submit any inquiries regarding PY 2024 scores before the preview period concludes

Reports in the ESRD QIP UI in EQRS are accessible based on EQRS user role and availability. Reports include the Performance Score Report (PSR) and the Patient List Report (PLR), as well as the Performance Score Summary Report (PSSR) for Corporate POCs.

Additional information on the PY 2024 ESRD QIP Preview Period is available on the QualityNet website, including the PY 2024 Guide to the ESRD QIP PSRs, and the PY 2024 ESRD QIP UI Quick Start Guide. Go to the QualityNet website to download these materials by clicking on “Reports” or “Resources”. More information on the ESRD QIP preview period activities and how to access your ESRD QIP preview period reports and scores will be presented on the August 8, 2023, ESRD Outreach, Communication and Training (EOCT) Town Hall event. Register for the August EOCT Town Hall event here.


CY 2024 ESRD PPS Proposed Rule

On June 30, 2023, the Calendar Year (CY) 2024 ESRD Prospective Payment System (PPS) Proposed Rule was published on the Federal Register website. Each year CMS issues a proposed rule to update Medicare payment policies and rates under the PPS. This rule proposes updates to the ESRD QIP requirements and policies that reflect CMS’s commitment to achieving equity in healthcare.

CMS requests public comments on the proposed rule. To submit a comment, follow the instructions in the proposed rule that is published on the Federal Register website. Comments must be submitted by the closure of the comment period on August 25, 2023, at 11:59 p.m. Eastern Time (ET).

For more information, click on the following links:

Additional information on the CY 2024 ESRD PPS Proposed Rule will be presented on the August 10, 2023, proposed rule webinar. Register for the proposed rule webinar here.


Register for the EOCT Town Hall

Join the ESRD Outreach, Communication and Training (EOCT) Team for a Town Hall event containing information on various ESRD reporting activities, ESRD QIP UI training, and PY 2024 ESRD QIP Preview Period information and activities.

Date: August 8, 2023
Time: 2:00 p.m. – 3:30 p.m. ET

The following topics will be discussed:

  • ESRD Data Submission Deadlines and EOCT Announcements
  • ESRD QIP UI Training
  • PY 2024 ESRD QIP Preview Period Reports and Activities


How to Navigate the ESRD QIP UI in EQRS

EQRS users must use EQRS to access the ESRD QIP UI (Figure 1). Refer to the PY 2024 ESRD QIP UI Quick Start Guide for assistance in navigating and/or obtaining access to the QIP application within EQRS. The ESRD QIP application allows Facility Viewers and Facility and Corporate Points of Contact (POCs) to perform the following tasks within the application:

  • View ESRD QIP performance scores and feedback
  • Submit, save, and reply to preview period inquiries (Facility/Corporate POCs only)
  • View previously submitted preview period inquires
  • View and download preview period reports

Access the ESRD QIP application though the EQRS login page at https://eqrs.cms.gov/globalapp/. Reports in the ESRD QIP UI in EQRS are accessible based on EQRS user role and availability.

Figure 1: Navigating to the ESRD QIP UI in EQRS

Navigation to the ESRD QIP UI from the Change Organization screen in the EQRS Application.

Additional information on navigating the ESRD QIP UI in EQRS will be presented on the August 8, 2023, EOCT Town Hall event. Register for the August EOCT Town Hall event here.


From the Chat Box

Question: My facility has past due CMS-2728 Forms for patients that are no longer admitted to my facility. How can I get these forms off my Dashboard in EQRS?

Answer: The CMS-2728 Form will no longer display on the facility’s dashboard in EQRS once the facility has submitted the form in EQRS. The facility is required to complete a CMS-2728 Form for all ESRD patients even if the patient is no longer receiving treatment  at the facility.

Enter all required information for the CMS-2728 Form in EQRS. Save and print the form to have the nephrologist and patient sign it. Have the nephrologist and patient review and sign the form, then enter their signature dates in EQRS and submit the form in EQRS. The facility can also contact the patient’s current dialysis facility for assistance in obtaining the patient’s signature on the CMS-2728 Form, if needed.

If the patient is unable to sign the form, it should be signed by a relative, a person assuming responsibility for the patient or by a survivor. If you are still unable to obtain a signature and the patient has passed away, the form can be submitted without a signature. Make sure that the patient’s date of death has been entered in EQRS and submit the CMS-2728 Form with a blank patient signature date field. EQRS will recognize that the patient is deceased and will accept the form in the system.

Note: Prior to submitting a CMS-2728 Form in EQRS, review the information in the form with the patient and nephrologist for accuracy and have them sign the form. The facility can then submit the form in EQRS. A form should not be submitted prior to obtaining all required signatures. A patient signature on the CMS-2728 Form is not required if the patient has passed away.

 

Question: I am getting an error message that says Duplicate Patient or Near Match Patient when trying to admit my patient in EQRS. How can I resolve the error message and admit my patient in the system?

Answer: Review the patient’s information in EQRS for accuracy. Correct any identified errors and/or typos and try to admit the patient in EQRS again. For billing purposes, be sure to enter the patient’s Medicare Beneficiary Identifier (MBI), if the patient is currently or has previously received Medicare benefits. If the information entered in EQRS is correct and you are still unable to admit the patient in EQRS, or the patient does not have a Social Security Number (SSN), please contact your ESRD Network for assistance.

Use this link to find your ESRD Network contact information: https://esrdncc.org/en/ESRD-network-map/.

Note: If your facility batch submits data or uses a Health Information Exchange/Electronic Data Interchange method for data submission, please follow the guidance provided by your organization.


How to Route Questions

Please do NOT include patients’ Protected Health Information (PHI) and Personally Identifiable Information (PII) (such as patient name, date of birth, social security number, Medicare Beneficiary Identifier, and Health Insurance Claim Number) when submitting a ticket and/or inquiry to the QualityNet Q&A Tool, CCSQ Service Center or ESRD Network. Any disclosure of PHI or PII should only be in accordance with, and to the extent permitted by, the Health Information Portability and Accountability Act (HIPAA), the HIPAA Privacy and Security Rules, and other applicable laws.

Please note: The EQRS identification number is the ONLY acceptable patient identifier when contacting the QualityNet Q&A Tool, CCSQ Service Center, or ESRD Network.

The table below contains contact information organized by question type:

Question or Issue Type Contact Information

EQRS & ESRD QIP Questions:

  • General ESRD QIP questions
  • General EQRS data entry questions
  • CMS reporting requirement questions

QualityNet Question & Answer (Q&A) Tool:

https://cmsqualitysupport.
servicenowservices.com/qnet_qa

Note: Access EQRS training and/or educational materials on the Education page on MyCROWNWeb.org.

EQRS System-related Questions or Issues:

  • Healthcare Quality Information System (HCQIS) Access Roles and Profile (HARP)/EQRS account lockout
  • EQRS reporting errors and/or system issues (i.e., making modifications on submitted CMS-2728 (version 2014 or older), multiple Patient IDs, batching errors, etc.)
  • Other technical issues with EQRS not working properly
The Center for Clinical Standards and Quality (CCSQ) Service Center can be reached Monday-Friday 8 a.m.-8p.m. ET. via:
Phone: (866) 288-8912
Email: qnetsupport-esrd@cms.hhs.gov
CCSQ Support Central:
https://cmsqualitysupport.servicenowservices.com/ccsq_support_central
ESRD Network Assistance with:

  • Editing the View Patient Demographics screen in EQRS to complete a missing or saved CMS-2728 Form when the facility no longer has access to edit this screen
    • Complete a missing or saved CMS-2728 Form when the facility no longer has access to edit this screen
    • Add a date of death and/or primary death code for patients who have been discharged from the facility for over 90 days
  • Resolving possible duplicate or near match patients in EQRS
  • Making modifications on submitted CMS-2728 (version 2018 or newer) or CMS-2746 Forms
  • Conducting quality improvement activities (QIAs)
  • Addressing patient grievances and facility concerns
ESRD Network Directory:

Contact your ESRD Network directly. Use the link below if you need assistance finding your ESRD Network’s contact information.

https://esrdncc.org/en/ESRD-network-map/

 


EQRS Data Submission Deadlines

Dialysis facilities must meet the EQRS data deadlines listed below to meet CMS reporting requirements. Please note, if the last day of the month falls on a Friday, Saturday, or Sunday, or on a federal holiday, the deadline will occur on the next federal business day. Not meeting the required reporting deadlines listed in this announcement puts your facility at risk for an ESRD QIP payment reduction. The data submission deadline applies to all collection types (Hemodialysis and Peritoneal Dialysis) and to all submission methods. CMS strongly recommends that facilities complete large data submissions and audit batch submitted data prior to data submission deadlines.

2023 EQRS Submission Schedule for:
EQRS Clinical Data
Reporting Month Data Submission Deadline
June 2023 August 31, 2023, at 11:59 PM PT
July 2023 October 2, 2023, at 11:59 PM PT
August 2023 October 31, 2023, at 11:59 PM PT
September 2023 November 30, 2023, at 11:59 PM PT
October 2023 January 2, 2024, at 11:59 PM PT
November 2023 January 31, 2024, at 11:59 PM PT
December 2023 February 29, 2024, at 11:59 PM PT

 

2023 EQRS Submission Schedule for:
Depression Screening and Follow Up Assessments
Assessment Period Data Submission Deadline
January 2023 – December 2023
(All months in 2023)
February 29, 2024, at 11:59 PM PT

 

2023 EQRS Submission Schedule for:
In-Center Hemodialysis Consumer Assessment of Healthcare Providers
Systems (ICH CAHPS) Facility Attestation
Attestation Period Submission Deadline
January 2023 – December 2023
(All months in 2023)
February 29, 2024, at 11:59 PM PT

The information included as part of this newsletter is current as of the date of release.